We have some good shipping partner help you take the cargos from our country to your Inland port or Sea port or Jobsites or Warehouses!
How do you get the goods to the cities you need?
How long will it take to reach the goods?
Depending on order quantity and destination address. Please email us or call us during working hours to respond to any information you want immediately.
How can I be guaranteed of the cargo quality?
Quality Idea: 1% quality defect is 100% disaster for user, we have a perfect quality control system. We have an experienced QC team with more than 15 people. They will carefully detect the stone quality and specification piece by piece, monitoring every production process until packaging is complete, to ensure product safety into the container. And we have return policy and compensation policy for after service.
Who should I contact for product questions?
Contact with our sales department for any questions of product. For the quality problem, please take the pictures of the problem at first time, and reflect this issue with our sales. We will be properly handled, if necessary, we will do up, redo, and even refund.
Where is your main sale market worldwide?
Our Stone Mosaic products are highly level products, are mainly sold to USA, Canada, and we do many project in Australia, Singapore, European country such as Germany ,UK, Norway etc. Different products supplied to more than 17 countries now
Which forms of payment do you accept?
We accept TT, and LC TT (wire Transfer)— 30% upon signing contract, 70% paid before shipping . Also accept irrevocable L/C at sight , Western Union. Please contact us for more details.